Frequently Asked Questions

Find answers to common questions about WP Genius services.


WP Genius offers a wide range of services including troubleshooting and problem-solving, updates and maintenance, fixing plugin and theme conflicts, server-side issues, and more. We also offer malware removal and security implementation to ensure that your website is running smoothly and is secure from potential threats.

You can contact us by clicking on the support button anywhere on this page. or by clicking here.

WP Genius is available 24/7, so we can assist you around the clock. Whether you need help during regular business hours or in the middle of the night, our team is ready to assist you with any issues or concerns you may have.
The response time may vary depending on the nature of the request and the current workload. However, we typically strive to respond to all inquiries as quickly as possible.

WP Genius offers free website fix solutions for all clients through tickets. However, if you require more in-depth assistance such as login into your website to troubleshoot and solve the issues, you can choose to purchase a priority key with priority support and features, and if you need a subscription the cost may vary accordingly.

WP Genius has strict policies in place to ensure the privacy and security of your data. This may include backups, security audits, troubleshooting, and encryption for sensitive information.